Field Services & Property Preservation
Chicago, Illinois – with teams across the United States
Google Drive and DropBox weren’t scalable enough o manage his photos. Other solutions he tried weren’t easy to use.
Brandon manages his team more effectively without having to visit work sites.
D.A.W.G.S. Inc. is a security solutions provider for vacant buildings and properties.
They use steel panels to cover door and window openings on vacant buildings to eliminate break-ins and many of the other problems associated with vacant properties.
Property investors, property managers, housing authorities, rehabbers and real estate professionals trust D.A.W.G.S. to keep their vacant properties secure.
The D.A.W.G.S. team needed a way to track the work their installation team was doing in the field. They’d been using Google Drive and DropBox to manage tens of thousands of photos, but needed an easier way to organize and share them with clients.
For that reason, among others, Brandon chose to use SimpleCrew as a photo management tool for his business.
When Brandon founded D.A.W.G.S. in 2009, managing his field team through photos was a nightmare.
When he read about SimpleCrew in an article online, it ticked all the boxes for him right away.
Brandon was completely aware that managing the photos the way he was doing it before was unsustainable.
Manually managing the photos took precious time that he could’ve been spending focusing on his core business.
But the act of taking photos in the field wasn’t the problem, it was in managing the photos in a way that made them actionable to the business.
Brandon has built an entire business on photos, and SimpleCrew makes managing them easier than any tool on the market.
To solve these challenges, Brandon uses SimpleCrew as an easy-to-use photo management tool.
Since he very rarely finds himself on-site, he uses the app as to manage his teams remotely.
He never worries about getting any clients the photo proof they need for any job.
And it’s not just photos. His team members regularly add context to the photos with notes and comments.
Above all, they say the main part of why they love SimpleCrew so much is because it’s so easy to use.
They’ve tried other tools but struggled to get everyone to use them.
Brandon says his top driver has always been how easy SimpleCrew is to use for his team.
The most important goal Brandon has been able accomplish since using SimpleCrew is scaling his business.
He says that if he’d stuck with other solutions, his business wouldn’t have grown to the size it’s grown to.
He’s since added more workers and manages field employees all over the country.
He says other generic or complicated tools just don’t make the cut.
He has complete confidence in handling any client disputes or project updates by providing photo proof.
He even uses it in conjunction with other tools, like Salesforce.
Day in and day out, Brandon and his team blast SimpleCrew URLs all over the country to keep their customer communication fully optimized.
When asked what his life would be like without SimpleCrew, he said he would not have been able to grow and scale the business to the point where he has without it.
Brandon relies on SimpleCrew to manage the constant flow of photos internally and with clients.