Our Brand New Street Team, Social Media, and Brand Ambassador Marketing Resource Center

Posted on May 20, 2015 by Alan VanToai 0

Hey folks! It’s been a while since our last update here, but boy have we been busy!

In a few weeks, we’ll be rolling out a new product called CrewFire – a marketing tool that helps you turn your supporters (your fans, friends, employees, or audience) into your online brand advocates (people who share your content on Facebook and Twitter for you).

In preparation for the launch, we’ve started building the CrewFire Resources page, where we’ll be sharing helpful social media, brand ambassador, and street team marketing videos, tutorials, guides, and more.

Our first 5 videos are already live (links are to YouTube):

We’re looking forward to expanding the resource center to include more and more helpful content, guides, and videos, so let us know what you think, and especially what questions you have about social media, brand ambassador, street team marketing, or any of our products. Anything is fair game 🙂

 

Why aren’t my SimpleCrew photos showing up on the map?

Posted on March 2, 2015 by Mike McCabe 1

You’ve just started using the SimpleCrew app to track your street team’s progress in the field. Everything is going swimmingly, but the gosh dang photos won’t show up on the map!  Dont’ worry, we’re here to help.

Android GPS Settings

For most Android OS, the problem is that you don’t have GPS enabled in your normal camera app. To do this:

  1. Open your normal camera app
  2. Click the settings (Gear Icon)
  3. Scroll down until you can turn GPS on

android-camera-gps-settings

If that doesn’t work, you should check that your locations services are enabled in your phone Settings -> Location. The shortcut for this is to swipe down from the top of your screen and select the GPS icon.
Screen Shot 2015-10-21 at 3.25.50 PM

iPhone Settings

Go to Settings -> SimpleCrew and set Location to “While using the app” or “Always”

iphone-simplecrew-location

You should also check to make sure Location Services is turned on in Settings -> Privacy

iphone-location-services

Mobile App

If you are uploading photos from Android or iPhone, make sure to upload photos through the mobile app which you can download at app.simplecrew.com/getapp.

Web App on a Smartphone

Uploading from a web browser like safari or chrome will NOT extract GPS data on a mobile phone. You need to first transfer your photos to a laptop and upload at app.simplecrew.com

Laptop

As long as you took your photos with the correct GPS settings, you can always upload them on your favorite web browser (chrome, firefox, safari, etc) and the photos will show up on the map.

Mac / iPhoto

If you want to upload in bulk on the web app, you probably will be importing your photos from iPhoto if you are using a Mac.

First select your photos, then in the menu bar, click File -> Export.

iphoto-export

When the window box pops up. Make sure you select Include “Location information.”

iphoto-export-location

If you still can’t get your photos to show up on the map,  you can always shoot Mike or Alan an email at [email protected] or [email protected], and we’ll be happy to help.  Good luck!

Our proudest website design yet.

Posted on January 20, 2015 by Alan VanToai 0

Earlier today, we shipped the latest version of the SimpleCrew website. It’s the culmination of about 6 weeks of labor and love, and while its still a work in progress, it’s our proudest website design yet.

Read more

Major product update! Say hello to the new Team Member pages!

Posted on December 19, 2014 by Alan VanToai 0

Hey folks!

Mike’s been crazy hard at work over the last month, and today we’re happy to release an awesome, highly-requested product update to you guys. Say hello to the new Team Member pages!

Before, the only way to view photos was by campaign. There was no way to see what an individual team member had done across all campaigns.

Now, with the new team member pages, you can click on any team member on the Team page or inside Campaigns to see all the photos they’ve submitted:

Read more

How to Promote a Concert

Posted on November 26, 2014 by Alan VanToai 0

Concert promotion matters.

While that might seem like an obvious things to say (especially coming from us), you can, at times, come across concert promoters who believe that the gig will “sell itself.”

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6 Street Team Software Applications To Help You Manage Your Street Team.

Posted on November 18, 2014 by Alan VanToai 8

Managing a street team can be a time consuming job, and one which can end up being particularly resource heavy.

Fortunately there are a number of street team software applications that can help you get the most from your team.

From recruitment to ongoing communication and motivation, there’s usually a digital tool to suit.

We’ve picked out a few of the most useful…

Read more

[Video] Customer Success Interview – Christian Randell, ThatNewJam.com

Posted on September 18, 2014 by Alan VanToai 0

We have a ton of great customers.

We love helping them work together more effectively, and they seem to appreciate the work that we do too. It’s a win-win.

In an effort to share some of these stories, we’re rolling out the Customer Success Interview series starting today with our friend Christian Randell – Concert Promoter and Founder of www.ThatNewJam.com music blog.

In this customer success video, Christian discusses how SimpleCrew helped him manage and organize his street team. Take a look:

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Looking back on the first SimpleCrew sketches.

Posted on August 28, 2014 by Alan VanToai 2

As people, we tend to normalize our current state, and take it for granted after a few weeks.

Like that whole idea that 2 months after getting a raise, it’s not your raise any more, it’s just your salary.

A similar thing happens in business. Every time we ship a major update or feature, we get a big rush seeing it make it’s way into your hands and getting feedback from you.

And then, after a few weeks, it becomes just another part of the app. Something we take for granted.

Read more